Search found 7 matches

by exile101
Tue 8 Jan 2019 07:31
Forum: Tutorials and support
Topic: Arrived defective
Replies: 7
Views: 633

Re: Arrived defective

Yes, I got your reply and I do apologize for being impatient. I was extremely frustrated and that got the better of me. I did manage to have my situation handled and will receive a replacement. To all reading this post I take responsibility for jumping the gun and being impatient. My stone will be r...
by exile101
Sun 6 Jan 2019 23:36
Forum: General Chat
Topic: How do I save
Replies: 1
Views: 389

How do I save

Sorry noob. Curious how do you save games? Also what is the shortcut to get into retroarch during a game?
by exile101
Sun 6 Jan 2019 21:45
Forum: Tutorials and support
Topic: Arrived defective
Replies: 7
Views: 633

Re: Arrived defective

I expect some kind of response yeah, It is now January 6th. I got mine mid-December. At the very least an email acknowledging my issue would be nice.
by exile101
Sat 5 Jan 2019 01:14
Forum: Tutorials and support
Topic: Arrived defective
Replies: 7
Views: 633

Re: Arrived defective

So I have sent emails, opened a ticket, and created this post. Am I ever going to get any type of customer service? I am sitting on a dead on arrival product. It does not work!
by exile101
Fri 4 Jan 2019 01:01
Forum: Tutorials and support
Topic: Arrived defective
Replies: 7
Views: 633

Re: Arrived defective

Update this morning I booted into the system selection menu and chose a random nes game, it played Very Very slow like 1fps before freezing and showing the same symptoms as my first post. This system is simply not working.
by exile101
Thu 3 Jan 2019 10:58
Forum: Tutorials and support
Topic: RetroStone not booting/crashing/freezing - Hardware issue - Please post here.
Replies: 77
Views: 11555

Re: RetroStone not booting/crashing/freezing - Hardware issue - Please post here.

1-yes 2-yes 3-yes 4-yes 5-no 6-both official and supreme 1.3 7-yes 8-no 9-yes 10-slim official 11-yes 12-yes 6 times 13-I have now tried on 3 different cards 14-cannot test because System will not boot past black screen when it does rarely turn on 15-yes seems like a hardware problem, the system did...
by exile101
Thu 3 Jan 2019 10:18
Forum: Tutorials and support
Topic: Arrived defective
Replies: 7
Views: 633

Arrived defective

Hi, I loved your product but it only lasted me 1 hour. I installed the OS. After that, I installed some of my NES roms. At this point, everything worked very well for about an hour. My screen began to flicker and eventually the system shut down. I thought it may have been that my battery was dead bu...