Search found 505 matches

by Admin
Fri 21 Feb 2020 11:21
Forum: General chat
Topic: Problems with German customs
Replies: 6
Views: 11647

Re: Problems with German customs

If you can indeed scan the document, I'll keep it for later reference.
by Admin
Wed 19 Feb 2020 13:47
Forum: Support & trouble shooting
Topic: LCD burn-in
Replies: 10
Views: 10978

Re: LCD burn-in

Hi,
Can you upload a picture please to see what it looks like?
I'm not sure where this problem comes from. I need to discuss about it at factory.
by Admin
Wed 19 Feb 2020 13:46
Forum: Support & trouble shooting
Topic: Builtin speaker channels / weird sound
Replies: 2
Views: 3253

Re: Builtin speaker channels / weird sound

The hardware is as follow :
Stereo sound goes to the audio jack.
Inside the audio jack there are switches which are open when headphone set are connected. If unconnected, both L and R join and go to speaker amplifier.
by Admin
Wed 19 Feb 2020 13:40
Forum: General chat
Topic: Problems with German customs
Replies: 6
Views: 11647

Re: Problems with German customs

This happened few time in the past already... In which case they destroyed the packet in the end.
What we usually do is just send another packet again.
Open a ticket on the website if the packet is confirmed to be destroyed and we'll send you a replacement.
by Admin
Fri 14 Feb 2020 13:51
Forum: Support & trouble shooting
Topic: d-pad bad inputs
Replies: 6
Views: 6667

Re: d-pad bad inputs

This is most likely a software issue. Please try to reconfigure the inputs by pressing "start" "configure input" (when you're out of buttons you need to hold A to skip buttons) Can you tell if this solved your issue? It's always down and right which are pressed together when you ...
by Admin
Fri 14 Feb 2020 13:48
Forum: Support & trouble shooting
Topic: Every game lagging in retrostone 2
Replies: 9
Views: 9892

Re: Every game lagging in retrostone 2

Retrorangepi developper told me they will soon release a new beta with more bug fixed
by Admin
Fri 14 Feb 2020 13:47
Forum: Support & trouble shooting
Topic: Black screen (shutdown) after boot
Replies: 3
Views: 4007

Re: Black screen (shutdown) after boot

Officially 64GB is the max supported. Though for RetroStone1 it was the same, and most 128/256gb cards were working perfectly.
by Admin
Fri 14 Feb 2020 13:46
Forum: Support & trouble shooting
Topic: Yellow LCD tint
Replies: 1
Views: 2902

Re: Yellow LCD tint

You can try to trim more the pins that seems the highest. Also check the USB pins too. The big plastic pins can also be trimmed. Also you can maybe try to replace the small black foam with one that is less thick. The main point of that foam is to insulate so that the pins do not contact on LCD metal...
by Admin
Fri 14 Feb 2020 13:43
Forum: Support & trouble shooting
Topic: Battery
Replies: 1
Views: 2975

Re: Battery

Currently no unfortunately :(
This is one of the features that we are working on, to add an overlay of battery capacity.
by Admin
Fri 14 Feb 2020 13:43
Forum: Support & trouble shooting
Topic: DMG colored plastic buttons?
Replies: 7
Views: 8234

Re: DMG colored plastic buttons?

Ok I understand now. You mean this shade of red right? We only have the red buttons as the one on the console. Though if you want more red button we can help you there. If you want this exact shade, then we need to customize them and MOQ for the buttons is 10k pieces. Though buttons are cheap parts ...