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Re: Low Battery -> Charger -> Shutdown

Posted: Thu 6 Dec 2018 00:30
by Gamuza469
Yes, that's what happened. You are correct.

As I stated, the charger's rating is 2.5A. I assume it's real rating but just in case I will try to figure out tonight how much current it can deliver.

EDIT: The reason I assume it's real is because I bought it from a shop specialized in single board computer accesories (RPI and others) and because it is pretty heavy compared to other chargers I own which say they deliver 2A but do not go past 500mA.

Re: Low Battery -> Charger -> Shutdown

Posted: Thu 6 Dec 2018 16:30
by Admin
What is the model of charger you'r using?
Some Raspberry pi chargers have been reported not to work (for an unknown reasons)
See here :
viewtopic.php?f=19&t=1815

Can you try another charger maybe?

Re: Low Battery -> Charger -> Shutdown

Posted: Sun 9 Dec 2018 03:00
by Gamuza469
It's a Probattery FASW-053100F. I just google'd it and it turns out it's marketed as a 3.1A power supply, however it was sold to me as a 2.5A power supply (and it says so in the provided specs on the brick). I'll test another 2A charger (a portable one) and I'll also try to get ahold of a USB multimeter to check things out.

Re: Low Battery -> Charger -> Shutdown

Posted: Tue 11 Dec 2018 14:04
by RescueGamer
Hi Pierre, I've noticed something, I think is not because of the charger, but the micro-usb cable connector. I have tried the same charger, with different cables, and with many cables I get a instant shutdown, but with one it keeps powered, so maybe the RetroStone has issues with some types of usb connectors? (since there are light size differences depending on cable)

Re: Low Battery -> Charger -> Shutdown

Posted: Tue 11 Dec 2018 15:38
by Admin
The micro-USB connector is a normal one, not sure what could be the problem with it.

Re: Low Battery -> Charger -> Shutdown

Posted: Mon 24 Dec 2018 21:45
by bardok84
Admin wrote:
Tue 11 Dec 2018 15:38
The micro-USB connector is a normal one, not sure what could be the problem with it.
Hi there

I have just received my Retrostone and I am using a normal charger of a mobilephone I had at home. The console is charging during 5 hours and only appear 2 blue leds...., when Will the retrostone complete the charging process?? or how many blue leds must appears to show that the battery is totally full???


Thank you a lot in advance!!

Regards

Re: Low Battery -> Charger -> Shutdown

Posted: Tue 25 Dec 2018 18:25
by Admin
LED 3 + LED 4 means it's fully charged.
Image

Re: Low Battery -> Charger -> Shutdown

Posted: Mon 7 Jan 2019 10:39
by gismoboss
Hi
i have receive my retrostone and have after 2 hours low battery, i have plug charger 5v - 3A during 5 hours not charge completed, the last LED not in blue.
I have change with charger 5v - 2A during 4 hours and the result is same

Who have solution to have full charge ?

Thanks

Bonjour,

J'ai reçu ma retrostone après 2 heures d'utilisation la batterie était déchargée et l’écran à fait des truc bizarres , j'ai chargé avec un chargeur 5v - 3A pendant 5 heures mais cela n'a pas rechargé complètement la batterie (dernière led toujours éteinte).
J'ai essayé avec un autre chargeur 5v - 2A pendant 4 heures après la première recharge c'est pareil la batterie n'est pas chargée complètement.

Qui peut m'aider ?

Merci d'avance

Re: Low Battery -> Charger -> Shutdown

Posted: Mon 7 Jan 2019 10:56
by Admin
Hi,
Full charge takes about 6 hours. So maybe it has not reached full charge.
Have you played between your 2 charge attempt?

Also some chargers have been reported to have a strange behaviour with retrostone charge manager IC. So if you can't reach full charge in 6-7 hours with a charger it is worth testing another one.

Also few units have been reported to have current leak, resulting in battery getting empty in about 1 hour. For these units the charge seem to be very slow. They need to be replaced.

However as you could play 2 hours before having low battery I don't think that's your problem.