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Re: RetroStone boot problem identified

Posted: Sun 21 Oct 2018 12:07
by Flom
Nouvelle image supreme 1.1 installé sur carte reformaté.

Sur 5 démarrage, 3 premiers impek ensuite 1 blackscreen et 1 blackscreen apres le logo rétrostone...
La console est vraiment à peine utilisable...

J'attends un geste et une prise en charge du retour.
Merci.

Re: RetroStone boot problem identified

Posted: Mon 22 Oct 2018 09:41
by Admin
Oui contact moi par email pour l'échanger.

Re: RetroStone boot problem identified

Posted: Tue 6 Nov 2018 17:06
by nk02
Bonjour.

J'ai aussi ce problème de boot entre 2 et 4 fois sur 10, image retroorange pi, la supreme 1.1 et maintenant 1.2.

N"étant pas en mesure de faire la modification, serait-il possible d'obtenir un échange ?

Merci.

Re: RetroStone boot problem identified

Posted: Wed 7 Nov 2018 12:58
by Flom
Salut,

Contact l'administrateur par mail. Pour moi il a accepté. J'ai toujours le problème. Il m'arrive même de devoir la reboot 3fois avant d'avoir un premier boot correct... Pas de chance...

Je vais pas tarder à le recontacter car je la garde jusqu'à la prochaine production pour ne pas rester trop longtemps sans rétrostone, plutôt sympa. Je ne connais pas par contre les conditions de retour. J'espère qu'il prend en charge les frais d'envoi...

Re: RetroStone boot problem identified

Posted: Wed 19 Dec 2018 19:23
by Flom
Bonjour,

Je viens de recevoir la retrostone (nouvelle production) ! Magnifique, déjà 5 boot et 0 problème, ça ne m'était jamais arrivé avec l'ancienne! Je suis soulagé ! Enfin ! Je vais pouvoir en profiter sereinement et la faire découvrir à mes proches.

Et félicitations à M. Pierre-louis Boyer, pour son professionnalisme et son écoute. Vraiment la grande classe.

J'ai hâte d'essayer la dernière version supreme retrostone, je ne suis qu'en v1.2 pour le moment. A bientôt.

Re: RetroStone boot problem identified

Posted: Tue 25 Dec 2018 23:20
by marauder
Received a replacement few days ago from the second wave of production.
So far works like a charm, no single boot issue detected!
The problem of quiet sound from the headphones port also seems to be fixed.

Thanks, Pierre, for all the effort you've put to resolve that crappy situation, you didn't give up despite of all hate from some too angry backers! :D

Re: RetroStone boot problem identified

Posted: Mon 11 Feb 2019 16:42
by Charon
I always thought the boot problem is a software issue. Tried to apply the fix now but I still get a lot of blackscreens. Actually I get more bad boots than normal ones. Also tried 3 different micro SD cards. Using Supreme Retrostone 1.3.
1.jpg
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Re: RetroStone boot problem identified

Posted: Thu 14 Feb 2019 11:25
by Admin
Hi,
On your picture I am not sure what has been done on the pcb as it's a bit black.

Can you give me some details on what you have done there?

Is there conductivity between the ground plane and the microSD case? Meaning is there solder touching both the pins of the resistor (connecting them electrically).

If you have just removed the resistor but without replacing it with solder then it's normal that you have even more fail boot.

If you have a multimeter you can use it as ohmmeter to check if you have 0 ohm between ground (you can get GND on some pins on the board) and the SD metal case. If you don't read 0 ohm then it's not good.

Re: RetroStone boot problem identified

Posted: Thu 14 Feb 2019 16:42
by Charon
Hello,
when I soldered it, there was enough solder that touched both the pins. Didn't remove the resistor but it definitely wasn't black when I soldered it.
I still played with the Retrostone and it kind of looks the solder spread from the resistor.
Sorry I don't own a multimeter so I can't check.

Re: RetroStone boot problem identified

Posted: Fri 15 Feb 2019 11:10
by Admin
And what kind of bad boot do you have? Is it hanging on blue/white screen or do you have black screen/lines of text/freeze/crashes...