Nothing on screen except a blank screen but the sounds does work

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lamentinbleu
Posts: 1
Joined: Sat 15 Feb 2020 04:21

Nothing on screen except a blank screen but the sounds does work

Post by lamentinbleu » Sat 15 Feb 2020 04:30

I only got the Retrostone2 screen working the first time I booted it up. After that, I did shutdown the console, plugged an ethernet cable and transferred a couple of roms. While transfering the files, the screen stayed blank. And now each and every time I boot up the screen stay blank but the intro sounds and the menu's music play.
I tried the following but nothing seems to make the screen work again:
-Reformat the microsd card and put back the image from january 21st.
-Tried the v2 image (january 23rd)
-Tried the v3 image (february 13th)
-Tried another card Lexar 32 gb, the first one was sandisk 64gb.
-If i plug the hdmi cable to a monitor I get an output on the monitor while linux is booting, then when I hear the sound of retrorangepi, the monitor goes off and nothing is displayed on either the monitor nor the console's screen.
-If i plug the ethernet cable, I can access the network share.

So the problem seems to only be with the console screen. Is there anything else I could try?

Sakib
Posts: 107
Joined: Wed 19 Dec 2018 14:43

Re: Nothing on screen except a blank screen but the sounds does work

Post by Sakib » Sat 15 Feb 2020 10:50

If you can hear opening sound but nothing in display then yes may be have screen issue, can you please open a ticket in website so we can send you replacement screen.

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