Sound from headphone jack extremely quiet

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Admin
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Re: Sound from headphone jack extremely quiet

Post by Admin » Mon 22 Oct 2018 09:40

HaKuNa wrote:
Sun 21 Oct 2018 15:23
Hi
I bricked the sound today while trying to fix the low sound issue. Is there anyone in Switzerland (near Winterthur) who can help me fixing this? or can I return the console to fix it?
regards
If you damaged it while trying to fix it yes you can send it back and I'll fix it for you. Contact me by email about this issue.

HaKuNa
Posts: 2
Joined: Fri 17 Aug 2018 16:12

Re: Sound from headphone jack extremely quiet

Post by HaKuNa » Mon 22 Oct 2018 20:41

Admin wrote:
Mon 22 Oct 2018 09:40
HaKuNa wrote:
Sun 21 Oct 2018 15:23
Hi
I bricked the sound today while trying to fix the low sound issue. Is there anyone in Switzerland (near Winterthur) who can help me fixing this? or can I return the console to fix it?
regards
If you damaged it while trying to fix it yes you can send it back and I'll fix it for you. Contact me by email about this issue.
Thanks for the reply.
I sent you a PM.

suaviant
Posts: 11
Joined: Sun 19 Aug 2018 16:27

Re: Sound from headphone jack extremely quiet

Post by suaviant » Thu 15 Nov 2018 02:40

After giving up hope, the unit arrived back and sound works in both ears now with normal volume.

Thanks very much.

Julien
Posts: 1
Joined: Fri 8 Feb 2019 19:28

Re: Sound from headphone jack extremely quiet

Post by Julien » Mon 11 Feb 2019 10:15

Hi,

I tried to have a friend of mine follow the tutorial to do the soldering fix, but it didn't work.
Now, I don't have any sound anymore and I don't want to risk damaging the board.

I read that we can return the RetroStone to have it fixed in this case.
How can I do that?

PS: I have already sent a support ticket and a PM to Admin (not sure which way is best, so I'm tempting all).

Thank you for your help
Julien

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Re: Sound from headphone jack extremely quiet

Post by Admin » Mon 11 Feb 2019 11:24

See the ticket reply.

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