RetroStone boot problem identified

Here is all the tutorials, FAQ and support for RetroStone
Flom
Posts: 11
Joined: Tue 16 Oct 2018 22:52

Re: RetroStone boot problem identified

Post by Flom » Sun 21 Oct 2018 12:07

Nouvelle image supreme 1.1 installé sur carte reformaté.

Sur 5 démarrage, 3 premiers impek ensuite 1 blackscreen et 1 blackscreen apres le logo rétrostone...
La console est vraiment à peine utilisable...

J'attends un geste et une prise en charge du retour.
Merci.

User avatar
Admin
Administrateur du site
Posts: 409
Joined: Sat 10 Dec 2016 13:12

Re: RetroStone boot problem identified

Post by Admin » Mon 22 Oct 2018 09:41

Oui contact moi par email pour l'échanger.

nk02
Posts: 7
Joined: Mon 27 Aug 2018 11:13

Re: RetroStone boot problem identified

Post by nk02 » Tue 6 Nov 2018 17:06

Bonjour.

J'ai aussi ce problème de boot entre 2 et 4 fois sur 10, image retroorange pi, la supreme 1.1 et maintenant 1.2.

N"étant pas en mesure de faire la modification, serait-il possible d'obtenir un échange ?

Merci.

Flom
Posts: 11
Joined: Tue 16 Oct 2018 22:52

Re: RetroStone boot problem identified

Post by Flom » Wed 7 Nov 2018 12:58

Salut,

Contact l'administrateur par mail. Pour moi il a accepté. J'ai toujours le problème. Il m'arrive même de devoir la reboot 3fois avant d'avoir un premier boot correct... Pas de chance...

Je vais pas tarder à le recontacter car je la garde jusqu'à la prochaine production pour ne pas rester trop longtemps sans rétrostone, plutôt sympa. Je ne connais pas par contre les conditions de retour. J'espère qu'il prend en charge les frais d'envoi...

Flom
Posts: 11
Joined: Tue 16 Oct 2018 22:52

Re: RetroStone boot problem identified

Post by Flom » Wed 19 Dec 2018 19:23

Bonjour,

Je viens de recevoir la retrostone (nouvelle production) ! Magnifique, déjà 5 boot et 0 problème, ça ne m'était jamais arrivé avec l'ancienne! Je suis soulagé ! Enfin ! Je vais pouvoir en profiter sereinement et la faire découvrir à mes proches.

Et félicitations à M. Pierre-louis Boyer, pour son professionnalisme et son écoute. Vraiment la grande classe.

J'ai hâte d'essayer la dernière version supreme retrostone, je ne suis qu'en v1.2 pour le moment. A bientôt.

User avatar
marauder
Posts: 17
Joined: Sat 24 Feb 2018 13:46
Location: Berlin

Re: RetroStone boot problem identified

Post by marauder » Tue 25 Dec 2018 23:20

Received a replacement few days ago from the second wave of production.
So far works like a charm, no single boot issue detected!
The problem of quiet sound from the headphones port also seems to be fixed.

Thanks, Pierre, for all the effort you've put to resolve that crappy situation, you didn't give up despite of all hate from some too angry backers! :D

User avatar
Charon
Posts: 4
Joined: Mon 11 Feb 2019 16:27

Re: RetroStone boot problem identified

Post by Charon » Mon 11 Feb 2019 16:42

I always thought the boot problem is a software issue. Tried to apply the fix now but I still get a lot of blackscreens. Actually I get more bad boots than normal ones. Also tried 3 different micro SD cards. Using Supreme Retrostone 1.3.
1.jpg
1.jpg (251.57 KiB) Viewed 1062 times

User avatar
Admin
Administrateur du site
Posts: 409
Joined: Sat 10 Dec 2016 13:12

Re: RetroStone boot problem identified

Post by Admin » Thu 14 Feb 2019 11:25

Hi,
On your picture I am not sure what has been done on the pcb as it's a bit black.

Can you give me some details on what you have done there?

Is there conductivity between the ground plane and the microSD case? Meaning is there solder touching both the pins of the resistor (connecting them electrically).

If you have just removed the resistor but without replacing it with solder then it's normal that you have even more fail boot.

If you have a multimeter you can use it as ohmmeter to check if you have 0 ohm between ground (you can get GND on some pins on the board) and the SD metal case. If you don't read 0 ohm then it's not good.

User avatar
Charon
Posts: 4
Joined: Mon 11 Feb 2019 16:27

Re: RetroStone boot problem identified

Post by Charon » Thu 14 Feb 2019 16:42

Hello,
when I soldered it, there was enough solder that touched both the pins. Didn't remove the resistor but it definitely wasn't black when I soldered it.
I still played with the Retrostone and it kind of looks the solder spread from the resistor.
Sorry I don't own a multimeter so I can't check.

User avatar
Admin
Administrateur du site
Posts: 409
Joined: Sat 10 Dec 2016 13:12

Re: RetroStone boot problem identified

Post by Admin » Fri 15 Feb 2019 11:10

And what kind of bad boot do you have? Is it hanging on blue/white screen or do you have black screen/lines of text/freeze/crashes...

Post Reply