Got shipping like a week ago and it still doesn't work

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deadl0ck
Posts: 8
Joined: Fri 6 Dec 2019 18:03

Got shipping like a week ago and it still doesn't work

Post by deadl0ck » Sat 7 Dec 2019 18:44

Hi,
I ordered the retrostone and got my shipping reference a week ago.
I know it says to wait a few days, but it's a week now and the shipping reference just does not work.
I keep getting "Please enter the waybill number" : http://snpy.in/yvWg7A (I've tried a few different combinations for the number)

Shouldn't it be on the system by now ?

Sakib
Posts: 106
Joined: Wed 19 Dec 2018 14:43

Re: Got shipping like a week ago and it still doesn't work

Post by Sakib » Mon 9 Dec 2019 15:08

Hi,
Please open a ticket on website, we will check the issue for you.
https://www.8bcraft.com/my-tickets/

deadl0ck
Posts: 8
Joined: Fri 6 Dec 2019 18:03

Re: Got shipping like a week ago and it still doesn't work

Post by deadl0ck » Tue 10 Dec 2019 12:01

Thanks Sakib - I just got it to work last night by looking for other tracking websites that take "SF" numbers - the one in the email doesn't work, but https://www.trackingmore.com/en.html does - so I'm good - thanks !

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