Background noise speaker

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Admin
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Re: Background noise speaker

Post by Admin » Mon 3 Feb 2020 11:12

I have not noticed this issue on my side yet. I ha It may indeed be interferences. In which case adding a shielding layer could solve the issue.

I just tried on the units I have, and can hear static sound from the speaker only when sticking the speaker directly to my hear. Then I can hear a very light white noise. But I really need to be less than 2 cm away from the speaker. So maybe that's not what you'r experiencing (or maybe my ears are not so good lol).

If you want to try to add a shielding, I would suggest using aluminium foil covered by plastic tape to prevent electrical conductivity.

Marco Verhoeven
Posts: 11
Joined: Wed 22 Jan 2020 09:58

Re: Background noise speaker

Post by Marco Verhoeven » Mon 3 Feb 2020 18:52

Well i tried making a shield with tape and aluminum foil but nothing works. Also when i start the RS2 when opened up and place something really thick between the speaker and board doesn’t do anything. When playing a game i don’t notice it so it’s not very loud but it’s there.

Is the speaker from the RS1 the same so that i can switch just to see if it’s better?
Edit: the speaker from the RS1 has a different connection.

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Admin
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Re: Background noise speaker

Post by Admin » Wed 5 Feb 2020 11:14

Yes the speaker from the RSN1 is the same but not the same connector.
It may be the speaker itself which is not perfect. You can ask for a replacement by ticket if that annoys you and we'll ship you one.

Marco Verhoeven
Posts: 11
Joined: Wed 22 Jan 2020 09:58

Re: Background noise speaker

Post by Marco Verhoeven » Wed 5 Feb 2020 12:22

Ok, i made a ticket. I think it’s the speaker because with headphone it’s perfect.

thkrmr
Posts: 5
Joined: Sat 1 Feb 2020 23:29

Re: Background noise speaker

Post by thkrmr » Sun 9 Feb 2020 01:39

So is there any solution to the white noise from the speaker? Even when the volume is turned down completely I can hear the white noise way farther than 2cm.

Retro-Arcade GX
Posts: 2
Joined: Sat 8 Feb 2020 21:17

Re: Background noise speaker

Post by Retro-Arcade GX » Tue 11 Feb 2020 03:26

Moi aussi, j'ai un problème de son de bourdonnement.

lordpayder
Posts: 3
Joined: Wed 12 Feb 2020 20:57

Re: Background noise speaker

Post by lordpayder » Wed 12 Feb 2020 21:04

thkrmr wrote:
Sun 9 Feb 2020 01:39
So is there any solution to the white noise from the speaker? Even when the volume is turned down completely I can hear the white noise way farther than 2cm.
Received my Retrostone2 today, same issue.

Sakib
Posts: 98
Joined: Wed 19 Dec 2018 14:43

Re: Background noise speaker

Post by Sakib » Fri 14 Feb 2020 07:44

Please open ticket with your problem in website , so we can create replacment speaker order for you.

MadModder
Posts: 3
Joined: Sun 17 May 2020 15:28

Re: Background noise speaker

Post by MadModder » Sun 17 May 2020 15:52

Me and my friend both have a buzzy background noise from the speaker all the time on both our devices. It's there even when the volume knob is turned down to zero, and the system sound settings volume is set to 0%. Makes no difference.
It gets even louder when a headphone is plugged in.
And the noise changes characterisitcs depending on what is shown on screen.
If it is quiet in the room it can be heard from a meter away.
That must be some issue with the amplifier circuit?

https://www.youtube.com/watch?v=VqYc8sRmoW4
(Turn up the volume)

Sakib
Posts: 98
Joined: Wed 19 Dec 2018 14:43

Re: Background noise speaker

Post by Sakib » Mon 18 May 2020 11:49

Hi OPen a ticket in website please ...

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