Problems with German customs

[Pacman]

Do any of you also have problems with the german customs ?
They don`t give me my Retrostone 2 because it would look too similar to Nintendo's Gameboy....they wanna check this with Nintendo and would inform me whats going on
I'm really pissed and hope I didn't spend 200€ for nothing.

Greetz

Pacman

[Bebef]

That's a new one.

Usually they would hold it back because of WIFI/Bluetooth.

I keep my fingers crossed that in the end they will release your merchandise soon!

[Admin]

This happened few time in the past already... In which case they destroyed the packet in the end.
What we usually do is just send another packet again.
Open a ticket on the website if the packet is confirmed to be destroyed and we'll send you a replacement.

[Pacman]

This happened few time in the past already... In which case they destroyed the packet in the end.
What we usually do is just send another packet again.
Open a ticket on the website if the packet is confirmed to be destroyed and we'll send you a replacement.

Today i got a letter that they will destroy the Console in 10 Days

I will open a Ticket soon.....but then ...please send it in another way -.-

Do u need a Scan of the Letter to proof all this ?

[Admin]

If you can indeed scan the document, I'll keep it for later reference.

[Pacman]

If you can indeed scan the document, I'll keep it for later reference.

Ticket is written with Scan of the Letter

Best Regards

Pacman

[Pacman]

The 2bd RetronStone 2 has arrived...many thx !!!!